Many businesses pour their marketing budgets into digital strategies like social media, email, and SEO. But postcard mailers remain a powerful tool that shouldn’t be overlooked. Direct mail postcards offer a tangible, direct connection with your audience that cuts through the digital noise. They boost brand awareness, drive sales, and build stronger customer relationships.
In this guide, we’ll provide concrete proof of the power of direct mail postcards and share actionable tips to supercharge your campaigns.
What are direct mail postcards?
Direct mail is any form of marketing sent directly to potential customers through the post. Postcard mailers are one of the most powerful forms of direct mail marketing.
Unlike emails buried in inboxes or social media ads that miss the mark, postcards are delivered right into your prospects’ hands. They’re an affordable, visually appealing way to provide promotions, announcements, or key messages. Plus, as physical items, they offer a personal touch that digital marketing can’t match, creating stronger connections and more lasting impressions.
Direct mailer postcards: key stats
Before you embark on a direct mail postcard campaign, you’ll want proof of their effectiveness. Here are some compelling insights:
- 78% of consumers prefer receiving postcards over other types of mail (Direct Mail Industry Report)
- Direct mail response rates average about 4.9%, significantly higher than email’s 0.6% (Data & Marketing Association).
- Postcards are the most effective type of direct mail, with a response rate of 5.7% (Complete Mail)
- The most effective types of direct mail are postcards (53%) and letters (52%) (Marketing Charts)
- 4% of consumers are likely to respond to a postcard when it includes a valid offer, which is 7.9% higher than the response rate for letter-sized envelopes (Data & Marketing Association)
- 5% of recipients say they read postcards, which is significantly higher than letters, where only one in three recipients open them (PostGrid)
Benefits of postcard mailers
In a world cluttered with information, postcard mailers stand out with their simplicity–making them an effective way to grab attention.
- Instant visibility: No envelopes mean postcards are immediately seen, boosting the chances of your message being noticed and acted upon.
- Affordable: Postcards are cheaper to produce and send than bulkier, more complex mailers, making them cost-efficient.
- High response rates: Postcards consistently outperform other direct mail formats, driving more leads and conversions.
- Versatile: You can use postcard mailers to announce products, drive traffic, or offer promotions. And they are perfect for time-sensitive campaigns.
- Tangible impact: Unlike digital ads, postcards create a physical connection, making them more memorable and harder to ignore.
8 tips for your next postcard mailer campaign
To make your next postcard mailer campaign a hit, here are eight powerful tips to ensure maximum impact:
- Know your audience
Start by identifying your target audience. Tailor your message to specific demographics, whether you’re engaging existing customers or trying to attract new leads. The better you know your audience, the more your postcard will resonate and drive action.
- Design for impact
You have just a few seconds to grab attention. Keep your design clean but bold, using eye-catching visuals and simple text. Strong colours, strong images, and clear fonts will ensure your postcard gets noticed in the stack of mail.
- Craft a strong call to action (CTA)
A marketing postcard’s success depends largely on its CTA. Whether “Visit our website for 20% off” or “Call now to book your consultation,” make your CTA bold, actionable, and easy to follow. A time-sensitive incentive (like a discount or freebie) can further motivate recipients to act quickly.
- Personalise your message
Use variable data printing to include the recipient’s name or tailor the content to their specific needs or location. Tailored messages foster a connection and significantly boost engagement and response rates.
- Keep it short and sweet
Postcards are quick reads. Keep your message concise and focused on the primary benefit for the recipient. Use bullet points, short sentences, and a clear headline to convey your message swiftly. Avoid overwhelming your audience with too much information.
- Use high-quality paper
The tactile feel of a postcard is part of its appeal. Using durable, high-quality paper can make your mailer feel premium, which increases its perceived value and boosts the likelihood that recipients will engage with it. High-quality paper is also more durable and less likely to get damaged during delivery.
- Include tracking elements
Make sure you can measure success. Include unique promo codes, custom URLs, or QR codes to track responses. These tools give you data on how many recipients took action, providing valuable insights for future campaigns.
- Go multichannel
Combine your postcard campaign with follow-up emails, digital ads, or social media retargeting for maximum reach. This integrated approach reinforces your message across multiple touchpoints, increasing the chance of engagement and conversion.
Why work with a direct mail marketing agency for your next postcard campaign?
To maximise the impact of your postcard campaign, partnering with a direct mail marketing agency is a smart move. Agencies like Blue Market Media specialise in crafting successful postcard campaigns, handling everything from creative design to precise audience targeting and data-driven analysis. They fine-tune each aspect of your campaign, ensuring top-quality production, accurate targeting, and the most effective tracking and reporting methods.
How to track your direct mail postcard campaigns
Tracking the performance of your direct mail postcard campaign is crucial for measuring success and optimising your efforts. Identify key metrics to measure :Start by defining which metrics will give you the most insight into your campaign’s success. Monitoring these numbers will highlight what’s working and reveal areas for improvement in current and future campaigns.
Metric |
What |
How to Track |
Why Track |
Suggested Tracking Tools |
Response Rate |
The percentage of recipients who take action after receiving your postcard. |
Divide the number of responses by the total number of postcards sent. |
Monitoring this rate lets you assess the overall effectiveness of your business postcard mailers. |
CRM SoftwareDirect Mail Tracking Services |
Conversion Rate |
The percentage of recipients who completed the desired action (e.g. purchase) after responding. |
Track unique coupon codes, custom URLs, or calls to see how many leads convert into actual customers or sales. |
Helps you understand how well your postcard mailer is turning interested recipients into paying customers. |
Google AnalyticsCall Tracking Software |
Cost per Acquisition (CPA) |
The total cost of acquiring one new customer through your campaign. |
Divide the total cost of the campaign by the number of new customers acquired. |
By calculating the CPA, you’ll know how cost-effective your campaign is in gaining new customers. |
Marketing Automation SoftwareDirect Mail Platforms |
Customer Value |
The estimated revenue a customer will generate over their relationship with your business. |
Track purchase history, average order value, and repeat purchases to calculate customer lifetime value (CLV). |
Knowing customer value helps you plan for long-term profitability and focus on high-value customers in future campaigns. |
· CRM Software·Financial Analytics Tools |
Return on Investment (ROI) |
The profitability of the campaign relative to its cost. |
Subtract the cost of the campaign from the revenue it generated, and then divide that figure by the campaign cost. |
ROI is the most critical metric. It shows the overall profitability of your postcard mailer campaign. |
·Google Analytics·ROI Calculators |
Use tracking tools
After identifying which key metrics to track, the next step is setting up systems to effectively capture and analyse this data. Here’s how to set up your tracking systems:
Use custom URLs and QR codes
Create unique URLs or QR codes for your campaign that direct recipients to specific landing pages. This allows you to monitor the number of site visits and conversions directly linked to the postcard. The data provides insight into the campaign’s reach and effectiveness.
Use personalised URLs (PURLs)
PURLs take tracking a step further by generating a unique URL for each recipient. This personalisation makes the postcard more engaging and allows you to track individual recipient actions. For example, who visited the page, their behaviour on the site, and whether they completed the desired action.
Implement unique promo codes
Adding unique discount or offer codes to your postcard helps you track how many sales or redemptions were generated by the campaign. This is especially useful for gauging the postcard’s direct impact on revenue.
Use call tracking
If your postcard encourages recipients to call a number, use call-tracking software to assign a unique phone number to your campaign. This lets you track inbound calls generated by the postcard, giving you a clear view of how many leads it’s producing.
Leverage CRM and marketing automation tools
Platforms like HubSpot, Salesforce, and Marketo consolidate campaign data, such as responses and conversions, into a single platform. These tools also offer real-time insights into the customer journey, helping you assess performance and make adjustments as needed.
Set up analytics dashboards
Use platforms like Google Analytics to set up real-time dashboards. These dashboards provide a comprehensive view of traffic, engagement, and sales metrics, all in one place, enabling quick assessments and more informed decisions.
Final thoughts
Direct mailer postcards can be an incredibly powerful tool for driving more leads, increasing sales, or improving brand awareness.
Postcards offer a direct, tangible way to engage your audience and deliver your message with impact. So, whether you’re a small business or a large enterprise, incorporating postcard mailers into your marketing strategy helps you stand out.
Ready to get started? Contact us today and make your next postcard marketing campaign a resounding success.